Cancel guides

How to cancel Zoom

Zoom Pro cancels from the billing page of the web portal. The free tier keeps unlimited 1-on-1s; group meetings go back to the 40-minute cap.

Quick answer

zoom.us/billing — log in and follow the steps below. Cancelling takes about five minutes.

Step-by-step

Sign in at zoom.us and open Account Management → Billing.
On the Current Plans tab, find your plan and click Cancel Plan.
Confirm — the plan stays active until the end of the subscription term.
Cancel any add-ons (cloud recording, large meeting) separately on the same page.

What happens after you cancel

At term end the account reverts to Basic. Cloud recordings remain accessible for a limited time — download anything important.

Worth knowing

Annual plans renew for a full year — Zoom sends a renewal notice, but only to the account owner's email.

What the charge looks like

Zoom typically bills $13–$250 per month, and its renewal emails come from zoom.us. BeforeItBills detects those emails automatically and warns you 7 days before each charge — so the next renewal never sneaks past you.

Stop finding out after the charge.

BeforeItBills scans your inbox and warns you 7 days before any subscription bills you. No bank connection — free on iOS.

Download on the App Store

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