Cancel guides

How to cancel Dropbox

Dropbox Plus/Professional cancels from the plan page on the web. The catch to plan for: if your stored files exceed the free 2 GB quota, your account goes effectively read-only after the downgrade.

Quick answer

dropbox.com/account/plan — log in and follow the steps below. Cancelling takes about five minutes.

Step-by-step

Log in at dropbox.com/account/plan.
Scroll down and click Cancel plan (the link is deliberately subtle).
Walk through the retention screens and confirm.
Check the confirmation email for your downgrade date.

What happens after you cancel

Files are never deleted, but over the 2 GB free quota syncing stops and you can't add files until you're back under the limit (or resubscribe).

Worth knowing

Bought through Apple? Cancel via iOS Settings → Subscriptions.
Download or relocate anything over 2 GB before the paid term ends to avoid the locked state.

What the charge looks like

Dropbox typically bills $10–$25 per month, and its renewal emails come from dropbox.com. BeforeItBills detects those emails automatically and warns you 7 days before each charge — so the next renewal never sneaks past you.

Stop finding out after the charge.

BeforeItBills scans your inbox and warns you 7 days before any subscription bills you. No bank connection — free on iOS.

Download on the App Store

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